Shipping & Delivery Policy

For Products

Orders are shipped through registered domestic courier companies or speed post only.

“Roots n Plants” products are not shipped out of India.

Orders are shipped within 7 working days or as per the delivery date agreed at the time of order confirmation. The delivery of the shipment is subjected to Courier Company/post office norms. 

“Roots n Plants” is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 7 working days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. 

Delivery of all orders will be sent to the shipping address provided by the buyer while placing the order. “Roots n Plants” is in no way responsible for any damage to the order while in transit to the buyer.

Payments

We accept payments through various methods which includes all major debit/credit cards, wallets (like PayTM, PhonePe, Google Pay etc), UPI, NetBanking.

For Services

Delivery of our services will be confirmed on your email ID as specified during registration. For any issues in utilizing our services, you can write us at help@rootsnplants.com

Delivery Charge Calculation

Usually, the shipping charge is Rs 79 for all orders. However, on order of multiple products, the system adds up the weight & dimensions of all the units ordered and charges a single delivery fee.

The delivery fee is calculated separately if a customer orders different plants to be delivered at different locations. This is because the products are being sourced and shipped from different locations. 

Disclaimer

Currently, we deliver orders in Delhi/NCR only. Delivery date might vary due to holidays.